Shipping policy
Shipping & Return Policy – loofy.store
At loofy.store, we are committed to providing a smooth and reliable shopping experience. Please read our shipping and return policy carefully.
Shipping Policy
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Orders are processed within 1–3 business days after confirmation.
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Once shipped, orders are typically delivered within 7 business days.
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Delivery times may vary depending on your location and external factors such as holidays or courier delays.
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You will receive a tracking update once your order has been dispatched.
Return Policy (5 Days)
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return:
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The item must be unused, unworn, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
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Items that are damaged, defective, or incorrect can be returned within this period.
Non-Returnable Items
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Certain items may not be eligible for return due to hygiene or usage reasons (if applicable).
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Customized or final sale items cannot be returned.
Refund Process
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Once we receive and inspect the returned item, we will notify you about the approval of your refund.
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If approved, the refund will be processed to your original payment method within 5–7 business days.
Support & Contact
If you have any questions or need assistance with your order, feel free to contact us:
📧 Email: loofystore2@gmail.com
Thank you for shopping with loofy.store!